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Tourism
- Poland
U.S. Citizen Services
...
You must include
your Social Security
Claim Number and
your telephone
number in any
correspondence
directed to
U.S. Embassy.
While calling,
please make sure
you have your Social
Security Claim
Number with you.
Most services we
provide do not
require your visit
in our office.
Whenever in-person
contact is needed,
appointment will be
scheduled for you.
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A D V E R T I S E M E N T:
The ACS units at the U.S. Embassy in Warsaw, the U.S. Consulate General in Krakow, and the U.S. Consular Agency in Poznan offer a range of services to citizens of the United States who are living or traveling in Poland.
At the U.S. Embassy in Warsaw appointments are required for all routine services.
Its consular district
covers the provinces of
Dolnośląskie, Opolskie,
Śląskie, Małopolskie,
Podkarpackie and
Świętokrzyskie. Polish
and American citizens
living in these areas
receive most U.S.
government services from
the Consulate rather
than the Embassy in
Warsaw.
Please review below security screening information before your appointment.
Warsaw
U.S. Embassy
American Citizen
Services
ul. Piekna 12,
00-540 Warsaw
Tel: 22-504-2784
At the U.S. Consulate General in Krakow appointments are required for
all routine services.
Its consular district
covers the provinces of
Dolnośląskie, Opolskie,
Śląskie, Małopolskie,
Podkarpackie and
Świętokrzyskie. Polish
and American citizens
living in these areas
receive most U.S.
government services from
the Consulate rather
than the Embassy in
Warsaw.
Krakow (KRK)
U.S. Consulate
General
ul. Stolarska 9
31-043 Krakow
Tel: 48 12 424 5100
Fax: +48 12 424 5103
At the U.S. Consular Agency in Poznań
appointments are required for all services.Call +48 61 851 8516 to make an appointment.
Consular Agency
ul. Paderewskiego 8
61-770 Poznan
Tel.: +48 61 851 8516
Fax.: +48 61 851 8966
Emergencies:
WARSAW: In case of an emergency, you may contact the ACS unit directly during normal working hours (8:30 a.m. to 5:00 p.m.) at +48 22 504 2784. Outside of normal working hours, please call +48 22 504 2000 and ask to speak to the Embassy Duty Officer.
KRAKOW: If you are an American citizen with an after-hours emergency, you
may call the Krakow Duty Officer for assistance at +48 601 483 348. This number
is only for EMERGENCY situations.
Security Screening
All applicants must clear the security screening before entering the Consular Section. Please read more about the security screening at the Embassy.
As you prepare for your visit to the U.S. Embassy/Consulate, there are a few
things you can do to help speed your entry. The safety of our guests and
employees is something we take very seriously so all visa applicants and
American Citizen Services (ACS) customers must go through security screening
before entering the Consular Section. To help avoid unnecessary delays for
yourself and others, there are a few things which you should not bring:
• Large shoulder bags/purses – bigger than the size of an A-4 format page and
zip folders. Applicants may bring one plastic bag or folder with application
related documents or a small purse or handbag. Immigrant visa applicants may
bring their visa application materials and the sealed envelope with the results
of their medical examination.
• Luggage, such as suitcases, backpacks, briefcases, and other travel bags.
These items cannot be brought to the Embassy/Consulate and cannot be left
outside the Embassy/Consulate on the sidewalk or with individuals waiting
outside. You may wish to leave your luggage in your hotel room or a train
station locker.
• Battery-operated or electronic devices such as cameras, laptops, recording
devices or portable music players.
• Food and drink.
• Sealed envelopes or packages, except for sealed envelopes containing medical
exam results.
• Cigarettes, cigars, match boxes, lighters.
• Sharp objects such as scissors, pen knives or nail files.
• Weapons or explosive materials of any kind.
• Cellular telephones must be left with Embassy/Consulate security personnel. In
Krakow, due to space limitations, applicants cannot leave phones or personal
items with security staff. Local businesses unaffiliated with the Consulate
General will perform this service for a nominal charge.
This list is not exhaustive. Other items may be prohibited at the discretion of
security staff.
There is no facility at the Embassy/Consulate to store prohibited items (aside
from cellular telephones). You will need to make arrangements to store these
items elsewhere before entering.
Only American Citizens seeking ACS services or visa applicants and ACS customers
with a confirmed appointment will be admitted to the Consular Section.
Unfortunately, there is no parking available at the Embassy/Consulate and cars
cannot stop or stand on the street in front of the building. Visa applicants and
ACS customers arriving by car should park in one of the paid public parking
spots near the Embassy/Consulate or arrange to be dropped off down the street.